Imperial Telecom

Niagara's Premier Telecommunications Provider

Products Services

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Unified Communications

Unified Communications allows workers to choose the method by which they communicate. At Imperial Telecom this is accomplished by integrating Voice, Video, Instant Messaging and remote workers into an immersive environment where collaboration flourishes.

VoIP Phone Systems

We offer a wide variety of VoIP IP based PBX systems designed to bring enterprise-grade communications and security protection to small and medium businesses with, easy-to-manage advanced hardware platforms and software functionalities.

Fax-over-IP Solutions

Imperial Telecom provides true T.38 SIP Trunking for Fax Servers, Fax Machines and MFD's at unbeatable rates. Our deep understanding of, and years of experience in, fax has unlocked secure T.38 fax with better connectivity than traditional fax lines.

SIP Trunking

SIP eliminates the need to buy separate voice and data circuits. Simple connections with the Internet give your business more telecommunications options and less dependency on hardware. With a variety of calling plans available, we’ve got you covered.

Telecom Support Services

Small projects, repair work, even troubleshooting are something we at Imperial Telecom are happy to take on, allowing you to tend to other business needs. Our Service Order team can dispatch an experienced technician to support your needs 24/7.

Hosted PBX

Hosted PBX provides all of the features of a modern small office PBX with the convenience and scalability of a remotely hosted, fully-managed cloud solution. No matter the size of your business, Imperial Telecom provides full access to features and professional functionality.

Moves/Ads/Changes (MAC's)

We’ve got you covered for all of your telecommunications change management requests. From simple extension name changes to phone replacement, we will work with you to get the request completed quickly and to your satisfaction.

Voice & Data Cabling

When you utilize the services of Imperial Telecom for a cabling project, we will work with your team to create a step-by-step installation plan that will maintain your organization’s goals and timelines. From the initial site survey to the final connection we have you covered.

High Speed Internet Connectivity

With Imperial Telecom’s suite of Internet Access products, you will have all of the speed, functionality and reliability you need through proven technology. Our strategic partnerships and world class network allow for flexible, customizable and cost-effective access solutions.

VoIP Phones

Imperial Telecom makes selecting the right VoIP & IP phones easy. We carry the largest selection of desktop VoIP phones, conferencing phones and Wi-Fi enabled VoIP phones from all of the industry’s BEST manufacturers.